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Kandy Gilbert is an experienced professional currently serving as a Team Manager at Carenet Health, where responsibilities include developing supervisors and team leads, overseeing new hire training, managing payroll, and monitoring performance metrics. In previous roles, Kandy has excelled in customer service positions, such as Engagement Specialist at Carenet Health and Operations Agent at Call Experts, demonstrating strong communication skills and the ability to meet KPIs. Additional experience includes member service at Costco Wholesale, medical call handling at PATLive, administrative support in photography, customer service at Sykes, roadside assistance at Alpine Access, and coordination of conventions at the EIFS Industry Members Association.