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Blake Wise has extensive experience in customer success and account management, currently serving as Customer Success Director at Carelon since October 2022, where responsibilities include bridging gaps between product and sales teams and developing reporting methods to enhance product penetration in national markets. Prior to Carelon, Blake held the position of Well-Being Account Operations Manager at HealthPartners, overseeing full client life-cycle management for diverse clients. Additional experience includes serving as National Account Manager at InComm, focusing on strategic accounts within financial products, and as Dedicated Service Account Manager at UnitedHealth Group, managing key relationships and daily needs for significant brokerage partners. Blake holds a Bachelor of Arts in Criminology and Photography from the University of Minnesota and a MN POST Skills Certificate in Criminal Justice from Hennepin Technical College.