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Gary Paradis is a seasoned IT professional with a wealth of experience in desktop support and help desk management. Currently serving as a Desktop Support Analyst at Careington International Corporation since August 2015, Gary specializes in hardware deployment, Office 365 administration, and VPN connectivity troubleshooting. Prior to this role, Gary worked as a Helpdesk Analyst at Fujitsu, providing support for the Live Nation Entertainment account, and managed the Help Desk team at Dell for Tufts New England Medical Center, where responsibilities included overseeing daily operations and ensuring service level agreements were met. Expertise spans across various operating systems starting from Microsoft 3.1 and DOS 6.