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Shanette Baker is an experienced professional who has been working at CareFirst BlueCross BlueShield since February 1998. Currently holding the position of Business Analyst, Shanette leads the submission process for the Affordable Care Act Qualified Health Plans in Maryland, Virginia, and District of Columbia. Prior to this role, Shanette also held positions as a Configuration Analyst and Contract Technician III within the company. Shanette is currently pursuing a Bachelor of Science in Business, Project Management at the University of Phoenix.