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Malcolm Lang possesses a diverse background in business analysis, operations, and development with roles spanning from carrier account management at Spot Freight to business analysis at CareerAi. Previously, Malcolm operated as a Business Operations Analyst at Amazon, focusing on operational efficiencies and stakeholder alignment. As a Business Development Manager at Oak Street Health, Malcolm ensured client needs were met through collaboration with various teams. Early experiences include a summer internship at the St. Joseph County Department of Health and roles at Wabash College and S&R Company. Malcolm holds a Master of Education in English from Grand Canyon University and a Bachelor of Arts in Creative Writing, Black Studies, and Education, with a minor in Psychology from Wabash College.