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Ilene A. has extensive experience in the field of social services, starting as a Child Protective Specialist at NYC Administration for Children Services in 2013. Ilene then transitioned to roles such as Case Manager at New York Foundation for Senior Citizens, Evaluation Coordinator at Metro Children's Services, and various therapist positions. Ilene most recently served as the Director of Integrated Health and Behavioral Health at Cardinal McCloskey Community Services. Throughout their career, Ilene has demonstrated a commitment to helping vulnerable populations and promoting mental health and well-being.

Ilene A. earned a Bachelor's degree in Psychology from St. John's University in 2010. Ilene went on to pursue a Master's degree in Mental Health Counseling at Queens College from 2015 to 2018.