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Jessica Petersen is currently the Student Cases Manager at Cardiff University, where Jessica previously held the position of Interim Head of Student Advice and Wellbeing at Cardiff Students' Union. With a background in journalism, media, and culture, Jessica has also worked as a Deputy Head of Student Advice, Student Adviser, and Student Advice and Welfare Coordinator. Their experience includes administrative roles at Bostockwhite and retail sales administration at PUD CHILDREN'S WEAR LIMITED. Jessica is dedicated to providing academic, housing, and wellbeing advice to the Cardiff University community.