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Ian Pham has a diverse work experience that spans over many years. Ian started their career in 2006 as a Lead Designer at Gossamer Threads, Inc., where they were responsible for designing and implementing websites, managing projects, and conducting soft marketing initiatives. In 2008, they became a Freelance Designer/Developer/Consultant, offering services in website design and development, web presence management, and web marketing strategy. Ian then joined GTmetrix in 2009 as a Lead Designer and later took on the role of Product Manager, contributing to the conceptualization and development of the GTmetrix speed optimization tool. Ian also wrote guides on web hosting technologies and streamlined user interaction. In 2019, Ian became a Product Manager at Carbon60 Networks. Overall, Ian Pham has a strong background in website design and development, project management, and product management.

Ian Pham has a Master of Multimedia Entertainment Technology degree from The Hong Kong Polytechnic University, which they obtained from 2015 to 2016. Prior to that, they earned a Bachelor's degree in Business Administration, with a focus on Marketing, from Simon Fraser University, where they studied from 2003 to 2008.