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Carolyn M.

Senior Product Manager at CAQH

Carolyn M. has a diverse work experience spanning various industries and roles. Carolyn is currently working as a Senior Product Manager at CAQH, beginning in September 2021. Prior to this, they worked at Evernorth as an Enterprise Provider Data Management Sr Data Steward from April 2020 to September 2021. In this role, they were responsible for defining and driving policies, standards, and business rules, as well as collaborating with various stakeholders on data remediation and data quality requirements.

Before their time at Evernorth, Carolyn M. was a Healthcare Provider Data Management Sr Project Analyst at Cigna from May 2017 to December 2020. In this role, they managed the development and maintenance of processes and procedures within the Network Provider Operations, ensuring clarity and correctness in documentation. Additionally, they served as a Business Project Sr. Analyst for Claim Processes at Cigna from September 2014 to May 2017, where they focused on managing and maintaining processes within the Facets Claim system.

Prior to Cigna, Carolyn M. worked at GE Hitachi Nuclear Energy as a Process Owner and Procedure Analyst for New Plant Engineering from August 2012 to July 2014. In this role, they led a Process Excellence project, collaborating with engineers and C-level stakeholders to evaluate and re-engineer procedures and work instructions subject to Quality and Nuclear Regulatory governance.

Overall, Carolyn M. brings a strong background in data management, process improvement, and project management to their current role as a Senior Product Manager at CAQH.

Carolyn M. attended Wake Forest University, where they studied towards a Bachelor of Arts (BA) degree. Further details about their field of study or the duration of their education are not provided.

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