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Madelene Holmberg is an experienced Customer Success Manager with a strong background in managing customer relationships and ensuring product adoption, currently employed at Capturi since January 2024. Prior roles include Customer Success Manager at Mynewsdesk from August 2021 to January 2024, where responsibilities included overseeing the entire customer journey, and at WheelQ from September 2018 to May 2021, focusing on project management and onboarding for a diverse portfolio of Swedish and international clients. Earlier experience includes part-time customer service roles at SJ AB, and positions in human resources, kitchen supervision, and various roles at Fortum. Madelene holds a Master's degree in Management studies and a Bachelor's degree in Business Administration and Political Science from Stockholm University, along with exchange studies in Business Administration at NUCB Business School and the University of Victoria.