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Shannon McLaughlin is currently working as an Enablement Lead at CaptivateIQ, bringing transparency and joy to commissions management. Prior to this role, Shannon held various positions at Brown Brothers Harriman, including Global Client Service Supervisor and Senior Fund Accounting Analyst. Shannon also has experience as a Financial Analyst at Fidelity Investments and has worked in customer service and marketing communications roles. Shannon is a diligent professional with a strong background in finance and customer service.