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Agata Dec currently serves as the Senior Vice President of Customer Experience at CaptivateIQ, where responsibilities include leading the end-to-end post-sale customer journey and collaborating with the Executive Leadership Team to shape company strategy. In addition, Agata Dec is a Senior Strategy Consultant at RILA Global Consulting, advising global brands on marketing and go-to-market strategies. Previous roles include Vice President and Director positions at WalkMeâ„¢, and Vice President of Global Professional Services at Brandwatch, with a focus on customer success, team development, and project management. Agata Dec also has academic experience as an Adjunct Lecturer at New York University, teaching courses on social media analytics. Educational credentials include a Master's Degree in Marketing and Data Analysis and a Bachelor's Degree in Communication and Media Studies, both from New York University.