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Shannon Wagner has extensive work experience in the insurance industry. From 2004 to 2013, Wagner worked at Allied World Assurance Co as a Senior Business Systems Architect. In 2013, they joined Capitol Insurance Companies as the Director of Application Development, specifically for Professional Lines. Prior to that, from 2004 to 2013, Shannon Wagner worked at Darwin Professional Underwriters, Inc. as a Senior Business Systems Analyst.

Shannon Wagner earned a Master of Science (MS) in Biotechnology from the University of Pennsylvania, completing their studies from 2004 to 2005.