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Ben Sullivan is a skilled Business Analyst currently employed at Capital Transport since January 2023. Previously, Ben worked as a PEGA Associate Developer at Pivot from February 2022 to December 2022, focusing on automating and enhancing client processes. Ben holds the Pega Certified Business Architect (PCSA) certification. Prior experience includes a decade at Computershare Australia, where Ben served as a Process Automation Specialist, creating and implementing automated solutions using Blue Prism, as well as various roles in IT support, including Senior Service Desk Analyst and Service Desk Analyst, which involved hardware and desktop support and automation using Microsoft tools. Ben began professional development as a Site Support Engineer during a traineeship, providing advanced hardware and software support. Education was completed at South Oakleigh Secondary College.