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Lisa Ellerhorst has extensive experience in customer care and customer service management. Lisa is currently working at Capital Rx as a Senior Director of Customer Care, where they have held various roles since 2020, including Director and Senior Manager. Prior to this, they worked at Magellan Health as a Manager of Customer Care, focusing on performance analysis and recommendations. Lisa also has experience in the veterinary industry, having managed customer service at Vetco Veterinary Clinic. Earlier in their career, they worked at Catalent Pharma Solutions as a Customer Relationship Manager, ensuring customer delivery expectations were met. Lisa's career in customer service management began at Medco Health, where they held roles such as Director, Senior Manager, and Manager, leading large teams and implementing initiatives to improve efficiency and customer satisfaction.

Lisa Ellerhorst's education history includes obtaining a Bachelor of Business Administration (B.B.A.) degree in Business Administration and Management, General from Davenport University. No specific years or duration of education are provided.