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Olivia McQueen is an accomplished professional with extensive experience in risk management and project management within the financial sector. Currently serving as a Senior Director at Capital One, Olivia leads a team in developing risk management strategies for digital products and platforms, while advising executives on various risk-related matters. Previous roles at Capital One include Director and Senior Manager, where Olivia focused on enhancing customer experiences and ensuring regulatory compliance. Prior to Capital One, Olivia held key positions at HSBC, where project management and business transformation were central, as well as roles at OECD, KPMG Consulting, and Wachovia. Olivia earned a Master’s degree in Development and Planning from UCL and a Bachelor’s degree in Business Economics from Randolph College.