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Alyssa L. Jenkins is a seasoned professional in design operations with extensive experience in leading teams and enhancing operational efficiency. Currently serving as the Manager - Design Operations Lead at Capital One since August 2021, Alyssa focuses on experience design within the Commercial Bank. Prior roles include serving as Principal Associate - Design Operations at Verizon and Design Operations Lead at JPMorgan Chase & Co., where responsibilities included overseeing multiple design studios, optimizing onboarding processes, and leading employee engagement initiatives. Alyssa holds a Bachelor of Arts in Business/Corporate Communication from Baruch College and an Associate of Arts from the Borough of Manhattan Community College.