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Bethany J. Chernay has extensive work experience in various roles and industries. Bethany J. currently works at Capital Bank, N.A. as the AVP, Commercial Sales Operations & Enablement Lead. Bethany J.'sresponsibilities include managing and driving the timely delivery of priority products and features, implementing process optimization workflows, and providing training for the Credit Card division. Prior to this role, they worked as a Process Manager and Interim Product Owner in the Card Operations department, where they led key projects and initiatives, mediated cross-departmental teams, and created documentation and training materials. Bethany also has experience as a Fraud Analyst and Operations Specialist at the bank. Outside of the banking industry, they co-founded and became a publisher at Dandelion Revolution Press and worked as an author there. Additionally, they have experience in the beauty industry, working as a Part-Time Cash-Wrap Lead and Beauty Advisor at Ulta Beauty. Earlier in their career, they worked as a Blended Case Manager and Sensory Program Instructor at NHS Human Services Inc., as a House Manager/Nanny for a private family, as a Therapeutic Staff Support at TW Ponessa & Associates Counseling Services, and as an Assistant Teacher at Tot-Time Child Development Center.

Bethany J. Chernay earned a Bachelor of Arts degree in Psychology from Eastern University in 2010. Prior to that, they received a High School Diploma in General Studies from Plymouth Whitemarsh High School in 2006. In addition to their formal education, they have obtained multiple certifications through LinkedIn, including Scaling Up Excellence, Managing Change on an Agile Project, Quality Management Foundations, Becoming a Thought Leader, and more.