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Siphiwe Tshabalala is an accomplished professional with extensive experience in operations management, having held positions such as Operations Director and Head of Operations at Capita, as well as Operations Manager. Prior experience includes serving as Senior Customer Service Manager and Customer Service Manager at Bytes People Solutions (Pty) Limited. Siphiwe Tshabalala's educational qualifications include a Postgraduate Diploma in Business Administration and Management from Regent Business School, completed in July 2022, and a Business Management Certificate from the University of South Africa, obtained in 2015.