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Jai Agarwal is a seasoned software developer with extensive experience in Microsoft Dynamics applications, currently serving as a Senior Software Developer at Capita since February 2023. Prior roles include Senior Consultant at EY and Consultant at YASH Technologies, where troubleshooting and user guidance were key responsibilities. Previous experience also encompasses engineering and technical consulting roles at FIS and Atos, focusing on application customization and development to meet client needs. Jai began the career as an Assistant Works Manager at K.T.L. Pvt. Ltd., driving improvements in company practices. Educational credentials include a Post Graduate Diploma in Computer Programming from the Centre for Development of Advanced Computing and a Bachelor of Technology in Electrical Engineering from BABU BANARASI DAS INSTITUTE OF TECHNOLOGY AND MANAGEMENT.