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Cynthia Baffour (MCIPD) is a seasoned professional with extensive experience in business transformation and change management within the HR technology sector. Currently serving as the Director of Business Transformation and Change Management at Capgemini, Cynthia leads a global ERP initiative, focusing on strategic planning and execution of change across multiple locations. Previous roles include positions at Collaborative Solutions, HCL Technologies, IBM, Accenture, and Diageo, where Cynthia has consistently driven HR transformations and Workday implementations, managed cross-functional teams, and developed comprehensive change management strategies. With an MBA from Alliance Manchester Business School and an MSc in Human Resource Management from The London School of Economics, Cynthia brings a strong academic foundation to complement practical expertise in digital HR strategies.