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Matthew Mason has over 15 years of experience in IT support and management, currently serving as the European IT Support Lead and Service Desk Manager at Capco since June 2008. In this role, Matthew is responsible for the Service Desk system and overseeing European service levels. Previous positions include Global IT Desktop & Infrastructure Support Manager and UK IT Lead, where Matthew demonstrated expertise in IT infrastructure management and process standardization. Earlier career experiences include roles as Senior and Junior Desktop Support at Pinnacle PSG and Grounds Maintenance staff at Essex County Council. Matthew attended Moulsham High School and Chelmsford College.