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Shalanda Massenburg is a seasoned professional in the mortgage industry, currently serving as a Post Closer at CapCenter since June 2019, where recognition for exceptional performance led to the role transition. Previously, Shalanda worked as a Mortgage Closer 2 at SunTrust Bank from February 2013 to March 2019, managing a high-volume closing pipeline while ensuring compliance with various regulations. Earlier experience includes a position as a Customer Service Associate at Capital One and an HR Assistant role at Family Transitions. Shalanda holds a Bachelor of Business Administration degree from Strayer University, earned between 2011 and 2016.