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Glenn Coward is the founder of CapabilitySource. For more than two decades he has helped companies transform business and technology systems using a unique combination of process engineering and technology modernization. Glenn is a certified Enterprise, Business and Technology Architect & Lean Six Sigma Black Belt with years of experience transforming financial and insurance firms, including Archon Group LP/Goldman Sachs, Fiserv, USAA, Charles Schwab and Prudential.