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Jennifer Thorn is a Support Worker at Capability Scotland since January 2023 and has a robust background in customer service and sales. Prior experience includes serving as a Senior Sales Advisor at Hallmark Cards from February 2018 to December 2022, where Jennifer excelled in customer satisfaction and complaint resolution. Earlier roles involved working as a Sales Advisor at Scentsations and undertaking a placement at Tayside Contracts, focusing on food nutrition and allergy assessments. Jennifer holds a Bachelor's Degree in Food, Nutrition and Health from Abertay University, completed in 2017, and graduated from Hermitage Academy in 2013.