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Ezra Chisale is an experienced IT professional currently serving as a Smartguard IT Support Technician at CAP Security since March 2023, responsible for managing work orders, assisting technical teams with hardware installation and setup, and ensuring site uptime through proactive server maintenance. Prior to this role, Ezra worked as a Junior IT Technician at CAP Security Systems from March 2021 to March 2023, focusing on the installation, commissioning, and maintenance of CCTV systems. Ezra's career began at DAC Security, where responsibilities included similar installations and troubleshooting from June 2015 to March 2021. Educational qualifications include a Bachelor of Science in Computer Science from IU International University of Applied Sciences (expected completion in June 2027) and various certifications and training in the IT field from institutions such as IT Academy, CS50, and Alx_africa.