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Kristen Pafford has extensive work experience in the field of Quality Control and Quality Assurance. Kristen started their career at Keane in 1998 as a QC Analyst, where they held this position for an unspecified period of time. Kristen then moved on to become a QA Manager at Cantata Health, starting in 1998. Finally, Pafford joined NTT DATA in 1998 as a Senior QA Analyst, and they remained in this role until June 2017.

Kristen Pafford completed their education with a Bachelor of Science degree in Computer Information Systems Technology from the University of North Florida. Kristen attended the university from 1982 to 1993. Before attending the university, they also completed their high school education at Fletcher Senior High from 1979 to 1982. No specific degree or field of study is mentioned for their high school education.