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Jackie Tan has extensive work experience in the printing industry, with roles in various companies. Starting in 1996 at Sony, they held the position of Regional Business Development Manager until 2000. Jackie then joined Océ - A Canon Company as a Business Development Manager from 2000 to 2008. After that, they worked at InfoPrint Solutions as the Asia Pacific - Production Printing System Manager from 2008 to 2012. From 2012 to 2021, they held multiple positions at Ricoh Asia Pacific, including Regional Manager - Production Printing System & Solutions and Head Of Customer Experience Centre. Currently, in 2021, they are the Business Development Director at Canon Production Printing.

Jackie Tan attended Singapore Polytechnic from 1988 to 1991, pursuing a field of study in Electronics. Subsequently, from 1997 to 2010, they studied at the Singapore Institute of Management, earning a Bachelor's degree in Computer Science with Management.