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Chad M. has a diverse range of work experience in the technology and IT industry. Chad began their career in 1999 at RBC Royal Bank as a Technical Support Analyst and later transitioned to a Financial Information Systems Analyst role. In 2007, they joined RBC Insurance as a Technical Systems Analyst and remained there until 2011. Chad then worked at IMAX from 2011 to 2021, starting as a Team Lead/Sr. Systems Engineer and progressing to Manager and eventually Director of Global IT Infrastructure. From 2010 to 2021, they also served as an Advisor at IT365. Most recently, Chad held the position of Director of Global IT Services & GRC at FreshBooks from 2021 to 2023. Currently, they are Vice President of Technology at Canlan Sports, responsible for overseeing technology operations in the largest private owner and operator of recreational sports complexes in North America. Overall, Chad M. brings a wealth of experience and expertise in IT and technology to their current role.

Chad M. has a education history that includes the following:

- From 1997 to 2001, Chad attended Ryerson University, where they studied Information Technology Management.

- In 2008, they completed the ITIL IT Service Management Essentials Program at Loyalist College.

- In 2010, Chad pursued further education in Project Management at the Institute of Project Management.

Additionally, Chad has obtained several certifications throughout their career, including the ITIL v4 Foundation Level certification from AXELOS Global Best Practice in 2021 and the Cisco Certified Network Associate Routing and Switching (CCNA) certification from Fast Lane Training in 2016. Chad also holds certifications in SAP Netweaver Application Server Fundamentals & ABAP Administration, CompTIA A+, and has completed various online courses for certifications such as AWS Certified Solutions Architect – Associate and executive leadership skills.