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Oluwafunke Oloko is an accomplished professional with extensive experience in customer success and engagement, currently serving as the Head of Customer Success & Engagement at Canary Point Corporate Services since November 2021. Prior to this role, Oluwafunke held positions at Nigeria Inter-Bank Settlement Systems PLC as Team Lead of the Contact Center and Access Bank Plc as a Team Member in loans and domestic operations. Oluwafunke's career began at Diamond Bank Plc, where key roles included Support Services Specialist and Front Desk Agent. Academically, Oluwafunke holds an MBA in Risk Management from the University of Lagos and a BBA in Business Administration and Management from Unilag, complemented by a recent certification in Product Management from ProductDive.