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Shaylee Glaittli is an experienced customer experience professional currently serving as the Manager of Customer Experience at Canal since March 2023. Prior to this role, Shaylee held positions at Faire as a Senior Team Lead in Customer Experience from May 2021 to March 2023, and at Route as a Customer Success Manager from May 2020 to May 2021. Earlier experience includes serving as a Senior Dedicated Support Analyst and Support Analyst at Carta between November 2018 and May 2020. Shaylee's career began at Intermountain Healthcare, where responsibilities included working as a Patient Service Representative from September 2014 to November 2018. Shaylee earned a Bachelor's Degree in Computer Science from Weber State University.