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Ivan Hoffmann is a seasoned aviation professional with extensive experience in flight operations, cabin safety, and project coordination. Currently serving as Duty Manager at Canadian North since 2020, Ivan oversees decision-making and contingency planning during irregular operations, coordinates emergency response procedures, and monitors key performance indicators. Previously, Ivan held positions including Project Coordinator at Dynamo Playgrounds, In-Flight Cabin Training Consultant at Canada Jetlines, and various roles at TAM Airlines, demonstrating a strong track record in training, customer service improvement, and operational efficiency. Ivan's educational background includes specialized training in aviation management and qualifications as an Accredited Evaluator from ANAC.