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Gonca Ayca Karasu is a skilled IT professional currently serving as a Desktop Support Technician at Canadian North since November 2023. Previous experience includes working as an Information Technology Support Analyst at Koza IT Services from November 2022 to November 2023 and as a Reporting Intern at Webhelp from June 2022 to August 2022. Gonca holds an Ontario College Graduate Certificate in Cyber Security Analysis from Algonquin College of Applied Arts and Technology, obtained between 2022 and 2023, and earned a Bachelor's degree in Mathematics from Mimar Sinan University of Fine Arts, completed in 2020.