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Ian, retired Major-General, is a graduate from the Royal Military College of Canada, and holds a Master’s in International Studies from King’s College London. His early career consisted of a number of command and staff appointments as a member of Royal Canadian Electrical and Mechanical Engineers. He later served as Project Director of the Quality of Life Project, Executive Assistant to the Chief of the Defence Staff; Commander 2 Area Support Group in Toronto, and Chief of Programme.

After a distinguished 38-year military career, COO Poulter retired from the CAF in 2014 and joined the Public Service in the Department of National Defence before joining CFMWS as Chief Operating Officer.