Luke Rowland's work experience includes a variety of leadership roles in sales, account management, operations, and call center operations. Luke currently works at CanadaDirect as the VP of Sales, where they lead the business development and account management team. Luke is responsible for delivering client success, identifying growth opportunities, and overseeing onboarding processes. Prior to this role, they served as the AVP of Sales and Client Care at CanadaDirect and as the Senior Director of Account Management.
Before joining CanadaDirect, Luke worked at OnPath Business Solutions as the Senior Director of Operations, where they oversaw various aspects of the company's operations and managed client accounts. Luke also served as the Director of Call Centre Operations at R.A. Malatest & Associates Ltd., where they managed multiple call centers and handled client interfacing responsibilities. At Malatest International, Luke held the position of Operations Manager, overseeing all company operations and leading stakeholder meetings.
Luke's earlier experience includes managerial roles at R.A. Malatest & Associates Ltd. as the National Survey House Manager and the Ottawa Survey House Manager.
Overall, Luke Rowland has extensive experience in sales, client management, operations, and call center operations, with a focus on achieving client success and driving business growth.
Luke Rowland attended Victoria University of Wellington, where they graduated with a degree in BCA, focusing on Economics and Commercial Law.
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