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Michael D'Eon serves as the Director of IT Operations at Ingenium, focusing on addressing client needs through the intersection of strategy, technology, processes, and people. Previously, during tenure at Canada Science and Technology Museums Corporation as Manager of IT Operations, responsibilities included strategic planning and operational management, emphasizing the development of IT strategies and the oversight of a team of IT professionals. Prior experience at IBM Canada LTD involved multiple service delivery management roles, providing support for major government entities such as Elections Canada and the Privy Council Office. Michael D'Eon has pursued continuous education, holding certifications like MCSE and ITIL.