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Natalie Brownlie is an experienced Telephone Account Manager with a strong background in customer service and a focus on the retirement sector. Since 2018, Natalie has been with Canada Life UK, where expertise in account management is applied to enhance client relations. Prior to this role, Natalie served as a Telephone Account Manager at Retirement Advantage from 2015 to 2018, contributing to the company's commitment to understanding customer needs and delivering award-winning products. Earlier work experience includes a customer service role at esure from July 2013 to October 2015. Education was completed at St. Ninian's High School.