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Phalair Carter is an experienced professional in the retail and customer experience sectors, currently serving as the Manager of Customer Experience at Canada Goose. Previously, Phalair held various managerial positions, including General Manager at Zegna and Store Manager at Etro, alongside an earlier role as Men's Sales Professional at Ralph Lauren. Additionally, Phalair was Assistant Manager at Etro and served as Managing Partner at L'Evated Marketing / Respect Chicago. Phalair's educational background includes studies at National Louis University and Chicago State University.