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Franco Finotello has extensive experience in customer care, technical training, and documentation management within the automotive and technical sectors. Since July 2011, Finotello has served as the Customer Care, Technical Training and Documentation Manager at Campagnolo srl, overseeing worldwide technical training and after-sales documentation. Prior roles include Training and Technical Documentation Manager at Piaggio, where responsibilities encompassed after-sales training and documentation for multiple brands, as well as management of technical training for two-wheeled vehicles. Finotello's career includes technical training planning and support roles at Aprilia and positions in sales and technical support in other companies. Finotello holds a degree from Università degli Studi di Padova and completed secondary education at Liceo Scientifico Morin.