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Emilio Ballaera is a seasoned CRM Specialist with extensive experience in digital marketing and customer relationship management. Currently working at Camicissima since January 2023, Emilio previously served as a CRM & Social Media Specialist at Expert Italy SpA from November 2016 to August 2023, where responsibilities included performance analysis of digital campaigns, email marketing automation strategies, and social media management. Additional experience encompasses a marketing internship with a focus on e-learning platforms, research collaboration at Università Bocconi, event organization at Eataly Italia, and involvement in various marketing projects. Emilio holds a Master's degree in Business Economics, specializing in Food Marketing and Sales Strategy, and a Bachelor's degree in International Economics and Management from Università Cattolica del Sacro Cuore.