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Susan Pepper is a seasoned professional with extensive experience in operational leadership within the customer relationship management and automotive sectors. Currently serving as Chief of Staff and Head Of Customer Operations at CameraMatics since August 2019, Susan previously excelled as Head of Operations at RS Connect from November 2012 to April 2019. Earlier career roles include Operations Manager at E-Drive Solutions and CRM Operations Manager at Rigneydolphin Group, where responsibilities encompassed full P&L management, revenue optimization, performance management, and customer satisfaction initiatives. Susan's educational background includes studies at the Waterford Institute of Technology.