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Melissa Accardi is an experienced banking professional currently serving as AVP, Branch Manager III at Eastern Bank since July 2024, and as AVP, Office Manager at Cambridge Trust Company since October 2022. Previously, Melissa held the position of Select Branch Manager at Santander Bank, N.A. from December 2015 to September 2022, where responsibilities included managing customer service excellence, sales, operational efficiency, and team development. Earlier career roles include Assistant Store Manager at TD and Assistant Branch Manager at Eastern Bank, along with experience as a Personal Banker at Bank of America. Melissa holds an Associate's Degree in Business Administration and Management from New England College of Business and a Certificate in Tourism and Travel Services Management from the Community College of Rhode Island.