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Angel Alvelo currently works as the Assistant Vice President, Customer Service Center Manager at Cambridge Savings Bank. Previously, Angel held positions such as Customer Service Supervisor at Chase Corporation, Operations Supervisor at SS&C Technologies, and Team Leader/Manager at Computershare. Throughout Angel's career, there has been a consistent focus on developing customer service procedures, training and coaching customer service representatives, and improving overall customer experience. Angel holds a Bachelor of Arts degree in English Language and Literature from UMass Boston.