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Gwyn Rees is an experienced IT professional with a background in technology operations and support. Currently serving as Information Technology Operations Manager and IT Support Team Lead at Cambridge & Counties Bank since September 2018, Gwyn previously worked as a 2nd Line IT Support Technician at Peach Technologies Ltd from February 2014 to August 2018. Prior experience includes roles as Systems Analyst and Business Support Team Leader at Capita, and a Renewals Operator position, where responsibilities involved coding documentation, fault finding, and customer support. Initial career experiences include teaching snowboarding and working as a labourer on notable projects, which helped develop key skills in time management and teamwork. Educational qualifications include a Bachelor of Science in Computer Games and Programming Skills from the University of Portsmouth and a BTEC National Diploma in IT Practitioner from Epping Forest College.