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Lilia Serrano currently serves as the Chief of Health Center Operations at Camarena Health since June 2023. Previously, Lilia held the position of Director of Operations for Southern California and Hawaii at Concentra, and earlier served as the Assistant Area Operations Director at the same company from October 2009 to July 2016. Lilia holds a Bachelor's degree in Business Administration and Management from California State University, Fresno, as well as a Master of Business Administration (MBA) with a focus on Business Administration and Human Resource Management from the University of Phoenix.