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Erik B. has work experience in various customer service and customer support roles. They started working at Calsense in 2023 as a Customer Service Representative. Prior to that, Erik worked at Accu-Time Systems from 2018-2023, first as a Customer Success Specialist from 2018-2019, and then as a Customer Support Supervisor from 2019-2023. Before joining Accu-Time Systems, Erik worked at Focal Point Data Risk from 2016-2018 as a Software Engineer, specializing in providing cyber risk management solutions and working with various Oracle products.

Erik B. earned a Bachelor's Degree in Computer Science from SUNY New Paltz, completing their studies from 2012 to 2016.