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Lauren Ferguson is a seasoned professional in customer success management, specializing in strategic partnerships and enterprise solutions. Currently serving as Principal Customer Success Manager at Calm since November 2021, Lauren has extensive experience at KINETIC as Senior Customer Success Manager, where the focus was on enhancing workplace safety through ergonomic technology. Previous roles include managing customer success at Ten Spot and Y7, as well as diverse positions in wellness and health coaching. With a Bachelor of Science in Kinesiology and Exercise Science from High Point University, Lauren has cultivated a strong foundation in fostering client relationships and implementing effective wellness programs.