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Ian Martin has a wealth of work experience, beginning with their role as a Mac Genius at Apple in 2015. Ian then progressed to Technical Expert, Technical Specialist, and Product Specialist at the same company. In 2018, they moved to Purview where they took on the role of Marketing Internship, assisting with technology related issues and generating inbound leads for the sales team. In 2019, they joined CallTrackingMetrics, where they held the roles of Senior Support Engineer, Customer Support Engineer, Tier 2 Support, Premium Support, and Assistant IT Manager. In their roles, they replicated bugs from tier 1 support employees, worked with the development team to replicate bugs, provided detailed steps to replicate, and shared new concepts with teammates.

Ian Martin graduated from Towson University in 2018 with a Bachelor's degree in Business Administration and Management, General. Ian attended Towson University from 2014 to 2018.