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Astrid Mancel is an experienced Senior Product Manager currently at Calldesk since November 2024, with a prior role at Incenteev where responsibilities included defining product vision and managing the product lifecycle. Previously, Astrid served as a Product Manager at Mention, leading collaborative research efforts to address key challenges. Earlier experience includes roles as a Software Engineer at Change.org and Andjaro, focusing on Agile methodologies, task management, and front-end development. Astrid's educational background includes a Master's degree in Computer Software Engineering from EPITECH and a Bachelor's degree from Université du Québec à Rimouski.