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Gautam Emani is a skilled professional with extensive experience in customer support and e-commerce operations. Currently serving as a Customer Support Analyst at CallCare since October 2022, Gautam previously held the position of Ecommerce Coordinator at M R C System Logistics Ltd, where responsibilities included managing the E-bay portal and coordinating third-party deliveries. Prior to this, Gautam worked as a Customer Success Manager and Operations Analyst at ACADS360 INDIA PVT LTD, contributing to the onboarding of over 500 vendors and enhancing client experiences for the company’s procurement SaaS platform. Gautam’s career began as a Sales Executive at OMG Solutions Pte Ltd. Educational qualifications include a Master of Science in Logistics, Materials, and Supply Chain Management from The University of Salford, a PG Diploma from PSB Academy, and a Bachelor of Commerce from Kakatiya University.